Gait Happens LLC, doing business as Gait Happens (“Gait Happens”), wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect through our website, GaitHappens.com; through third party applications, such as but not limited to Zoom, Kajabi, Acuity Scheduling, and TrueCoach; and through emails (collectively, these are referred to as the “Services”).
Personal Information
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual including, but not limited to:
- Name
- Postal address (including billing and shipping addresses)
- Telephone number
- Email address
- Credit and debit card number
- Profile picture
- Other information that you voluntarily provide through the services provided by Gait Happens, and may include sensitive information, such as health information.
Collection of Personal Information
We and our third-party service providers collect Personal Information in a variety of ways, including:
- Through cookies, “Web beacons,” “tags,” and “pixels”: To help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via email. And to record information about how you browse the Site
- Through the Services: We collect Personal Information through the Services, for example, when you sign up for a newsletter, register an account to access the Services, or make a purchase.
- Offline: We collect Personal Information from you offline, e.g., when you attend one of our live courses.
Use of Personal Information
We and our third-party service providers use Personal Information for legitimate business purposes including:
- Providing the functionality of the Services and fulfilling your requests.
- To provide the Services' functionality to you, such as arranging access to your registered account, and providing you with related services or communications. If you do not provide the information requested, we may not be able to provide the Services' functionality.
- To respond to your inquiries and fulfill your requests, when you contact us via one of our online contact forms or otherwise, for example, when you send us questions, suggestions, compliments or complaints, or when you request other information.
- To complete your transactions, and provide you with related services or communications.
- To send administrative information to you, such as changes to our offerings, terms, conditions, and policies.
We will engage in these activities to manage our relationship with you and/or to comply with any legal obligation. Wemay share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- Providing you with our newsletter and/or other promotional materials
- To send you promotional related emails, with information about our services, offerings, new initiatives and other news about our organization.
We will engage in this activity with your consent or where we have a legitimate interest.
- Analysis of Personal Information to provide personalized services.
- To better understand you, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interest
- To better understand your preferences so that we can deliver content via our Services that we believe will be relevant and interesting to you.
We will provide personalized services either with your consent or because we have a legitimate interest.
- For our business and operational purposes.
- For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements;
- For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
- For developing new offerings, initiatives and services;
- For enhancing, improving, or modifying our current offerings, initiatives and services;
- For identifying usage trends, for example, understanding which parts of our Services are of most interest to users;
- For determining the effectiveness of our promotional and informational campaigns, so that we can adapt our campaigns to the needs and interests of our users; and
- For operating and expanding our business activities, offerings, and services, for example, understanding which parts of our Services are of most interest to our users so we can focus our energies on meeting our users' interests;
We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.
Disclosure of Personal Information
We may disclose Personal Information:
- To our affiliates, owned or controlled by Gait Happens, for the purposes described in this Privacy Policy.
- To our third-party services providers to facilitate services they provide to us.
- These can include providers of services such as website hosting, payment processing, order fulfillment, event registration, customer service, email delivery, auditing, and other services.
Disclosure of Personal Information
We may disclose Personal Information:
- To our affiliates, owned or controlled by Gait Happens, for the purposes described in this Privacy Policy.
- To our third-party services providers to facilitate services they provide to us.
- These can include providers of services such as website hosting, payment processing, order fulfillment, event registration, customer service, email delivery, auditing, and other services.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected] or by mail using the details provided below:
Gait Happens HQ
7344 Vance St
Arvada, CO 80003 USA
